HP Print & Scan Subsystem Diagnostic Online
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HP Hardware Protocol v5.1

Running HP Print & Scan System Diagnostic...

CRITICAL HP HARDWARE/DRIVER CONFLICT

HP Print Spooler & Driver Lock

The automated trace detected corrupted spool keys and an administrative driver lock in the host system.

DeviceHP Device
Detected Error0x80070057_HP_DRIVER_LOCK
System Servicehpqwmip.exe / spoolsv.exe

Manual Driver Clearance Required

Connect with an HP support agent to clear the registry lock manually.

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